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AIT - Taipei Main Office  (Photo: Google Maps)

AIT - Taipei Main Office (Photo: Google Maps)

AIT - Taipei Main Office

Address: No. 7, Ln. 134, Sec. 3, Xinyi Rd., Da'an Dist., Taipei City 10659, Taiwan (Google Maps)
Tel:  (+886) (02) 2162-2000
Fax: (+886) (02) 2162-2251

AIT - Kaohsiung Branch Office  (Photo: Google Maps)

AIT - Kaohsiung Branch Office (Photo: Google Maps)

AIT - Kaohsiung Branch Office

Address: 5F, No.88, Chenggong 2nd Road, Qianzhen Dist.,Kaohsiung 80661, Taiwan (Google Maps)
Tel:  (+886) (07) 335-5006
Fax: (+886) (07) 338-0551
Web: Please click here

 

 

 

For Nonimmigrant Visa questions

Call Center

To receive assistance with the visa application process, applicants can contact the call center. Call center representatives are available Monday through Friday, 8:00 a.m. – 8:00 p.m. (local time) at 07010801575 (in Taiwan) or (+886) 7010801575 (from outside Taiwan), and in the U.S. (Eastern Standard Time) at (+1) 703-665-7348.  Please note that the representatives answering calls to the U.S. number will speak English.  The call center is closed on weekends and holidays observed by AIT.  To contact the call center via email, please write to support-taiwan@ustraveldocs.com.  

Non-Immigrant Visa Unit (NIV)

  • Address
    First Floor, Consular Section
    No 7, Lane 134, Xin Yi Road, Section 3, Taipei 106
    (The closest MRT station is Da An on the Wenhu (Brown) Line)
  • NIV Unit Contact Information:
    All inquiries must be directed to the call center.
    - If you have submitted your application to AIT and have been provided an administrative processing case number, you can check the status of your case at any time on the Visa Administrative Processing Case Status page.  Please wait at least 60 days from the date of interview or submission of supplemental documents, whichever is later, before inquiring about cases under administrative processing.

If you wish to apply for a visa, click here for further information.  If you require visa information, please take the time to review our website. If, after reviewing this information, you are unable to find the answer to your question, please contact us. 

Other Contact Information

  • For Technical problems (bad links, broken images, failure of services) on this website, please contact the Webmasterat Email: webmaster@mail.ait.org.tw
  • For questions not related to visas, American citizen services, media, education, or technical problems,
    Email: Taipei@mail.ait.org.tw

Emergency Contact

  • EMERGENCY Contact

    In case of an American Citizen EMERGENCY, please call (02) 2162-2000 and press 0 or * (star) at any time to reach an operator or duty officer.

  • Click here for important public announcements to American citizens
    Click here for important public announcements to American citizens

    Warden messages, Demonstration Notices, Travel Alerts and Warning, Emergency Planning and other Public Announcements for American Citizens.