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Appointment for American Citizen Services

Adult Passport Renewal Must be Done by Mail Only

Effective August 30, 2021, AIT no longer accepts walk-in renewals of 10-year adult passports. You must renew your passport by mail.

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Overview

ALL SERVICES AT AIT TAIPEI AND KAOHSIUNG ARE BY APPOINTMENT ONLY.
Please note that AIT Office is a U.S. government facility with strict security procedures about who may enter and what they may bring with them.

Entering AIT Office

You should arrive at AIT no more than ten (10) minutes before your scheduled appointment to pass through security. Because our waiting area is limited, we cannot accommodate people whose appointment times have not arrived.

Missed Appointments

We have a full schedule of appointments every service day and usually a number of emergency cases. We regret we are unable to accommodate late arrivals. If you miss your appointment (date or time) you must book a new appointment.

Please be reminded, you will not be admitted more than 10 minutes after your scheduled appointment.

Extra People Attending the Appointment

Because our waiting area is limited, we must ask that people not directly concerned with the service NOT enter AIT.  This means that, unless you are signing a document, you are the parents of a minor child who will be receiving a CRBA or a passport, or you are the caregiver for an elderly or handicapped applicant, you should not be coming for the appointment.  We discourage the attendance of translators, other family members, babysitters, Taiwan fiancés of “free to wed” affidavit signers, etc. from coming along as they are not required.

Security Procedures

AIT does NOT store prohibited items for applicants. There is no facility at the AIT to store such items, so you must make arrangements to store these items elsewhere before you enter. If you arrive with a prohibited item, you will be turned away and asked to make a new appointment.

Please click HERE for more information on security procedures at AIT.

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Appointment at AIT Taipei

Consular Report of Birth Abroad (CRBA): If you plan to submit applications for a CRBA for more than one child, you must book one appointment per child (two children = two appointments).  The appointment should be scheduled in the child’s name.

You can expect to be at AIT for approximately two hours depending on the number of customers.  Please be aware that wait times are longer for first time applicants and Consular Reports of Birth Abroad.


Passport Services: If you are submitting passport applications for more than two family members on the same day, you will need to book an additional appointment. (One or two passport applications = one appointment. Three or more passport applications = two appointments.)


Notarial Services: If you are requesting more than six notarial services on the same day, you will need to book an additional appointment time (Six documents or less = one appointment. Seven documents or more = two appointments).

 

If you need to book more than one appointment on the same day, please add the number “2” after your first name so the system will recognize it as a separate appointment.  (If your first appointment is for “Eric”, your second appointment should be “Eric 2”.)


Federal Benefits or Social Security-Related Issues: There is not a Social Security Administration representative in Taiwan.  If you have been informed by the Social Security Office at the U.S. Embassy, Manila, to come to AIT, either to obtain notarized copies of your supporting documents or to hold an interview for an applicant over 12, please make a notarial appointment.

Renunciation of U.S. Citizenship: Please review the information online on Citizenship Services.

Death of a U.S. citizen: Please make an appointment with us on any day for any type of service.


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Appointment at AIT Kaohsiung

Please note that the last entry to the AIT Kaohsiung Office for appointments is at 10:45.  You will not be allowed entry if you arrive after 10:45 for your appointment.

Appointment slots may be opened online on a weekly basis every Friday after 17:00.

AIT Kaohsiung does not provide any visa or U.S. Permanent Resident (Green Card) related services.


Consular Report of Birth Abroad (CRBA): If you plan to submit applications for a CRBA for more than one child, you must book one appointment per child (two children = two appointments).  The appointment should be scheduled in the child’s name.

You can expect to be at AIT for approximately two hours depending on the number of customers.  Please be aware that wait times are longer for first time applicants and Consular Reports of Birth Abroad.


Passport Services: If you are submitting passport applications for more than two family members on the same day, you will need to book an additional appointment.  (One or two passport applications = one appointment. Three or more passport applications = two appointments.)


Notarial Services: If you are requesting more than six notarial services on the same day, you will probably need to leave your documents at AIT Kaohsiung Office for processing.  Your documents will be mailed to you via courier service with NT$190 delivery fee incurred per package.


Federal Benefits or Social Security-Related Issues: There is not a Social Security Administration representative in Taiwan.  If you have been informed by the Social Security Office at the U.S. Embassy, Manila, to come to AIT, either to obtain notarized copies of your supporting documents or to hold an interview for an applicant over 12, please make a notarial appointment.

Renunciation of U.S. Citizenship: Please review the information online on Citizenship Services.

Death of a U.S. citizen:   Please make a notarial appointment.