Global Entry

Taiwan – Global Entry Partner!

On November 1, 2017, Taiwan became the 3rd location in East Asia and the 12th worldwide whose passport holders are eligible for Global Entry, a program administered by the Department of Homeland Security, U.S. Customs and Border Protection (CBP).  Global Entry allows expedited immigration and customs clearance for pre-approved, low-risk travelers upon arrival in the United States.  Members enter the United States through automatic kiosks at select airports.

At the airport, program members proceed to Global Entry kiosks, present their machine-readable passport or U.S. permanent resident card, place their fingerprints on the scanner for fingerprint verification and complete an electronic customs declaration. The kiosk issues the traveler a transaction receipt, allowing the traveler to bypass normal immigration and customs lines and proceed directly to baggage claim and the exit.

Another benefit of Global Entry—free access to TSA Pre®!

In addition to saving hours of paperwork and waiting in line at customs and immigration, Global Entry members get FREE access to TSA Pre✓ which allows travelers expedited screening through TSA security checkpoints. For a complete list of participating airports in TSA Pre✓ or for more information, visit www.tsa.gov.

How to Apply for Global Entry

Applications must be submitted through CBP’s Trusted Traveler Program (TTP) Website at https://ttp.cbp.dhs.gov.  The non-refundable application fee for a five-year Global Entry membership is $100 and applications must be made online. Once the application is approved, a CBP officer will conduct a scheduled interview with the applicant and then make a final eligibility determination.

Application Process:
  1. Gather necessary documents:
    Before starting your TTP online application, first gather the required documents and information.  You will need:

    • A Taiwan Police Criminal Record Certificate (issued not more than 12 months prior to submitting your Global Entry application), also known as a police report.  The online application requires that you include the document number (文號) from the police report;
    • Your current, valid Taiwan passport;
    • Your current, valid ESTA approval or U.S. visa (Global Entry does NOT replace ESTA or visa requirements);
    • One other form of photo identification (for example, driver’s license or ID card); and
    • Your National ID Number (listed as “Personal ID Number” in your passport).
  2. Apply Online with CBP:
    Complete a TTP online application and pay the $100 USD non-refundable application fee.  Applicants will be directed to Login.gov, where you must create an account if you don’t already have one.  Login.gov is an authentication platform shared by United States government agencies to streamline the login process and to allow the public to securely access personal information and federal government services.  After creating a Login.gov account or logging in to your existing Login.gov account, you will be directed back to CBP’s Trusted Traveler Program website — https://ttp.cbp.dhs.gov/ to begin filling out your application.
  3. Schedule an Interview or Enroll on Arrival to the U.S.:
    Once your application is conditionally approved, you will receive a message in your TTP account instructing you to schedule an online interview at a Global Entry Enrollment Center in the U.S., at select U.S. Preclearance Locations or participate in the Enrollment on Arrival program. Enrollment on Arrival does not require advance scheduling and is available at select U.S. airports, including San Francisco International (SFO) and Seattle-Tacoma International (SEA).
    Note: Thanks to the large volume of Global Entry applications in Taiwan, AIT is planning to host CBP officers for a short period in early 2018 so that they can conduct interviews right here in Taiwan.  If you have already submitted your Global Entry application and have received a conditional approval, you might be able to do your interview at AIT instead of in the United States. More information will be available soon on AIT’s website and Facebook. Please apply for Global Entry right away if you would like to be considered for an interview in Taiwan.
  4. Interview Determines Your Eligibility:
    A U.S. Customs Border Protection officer will ask you questions, take your photo, and collect biometric information, for example, scan your fingerprints.
  5. Provide Identification:
    Bring your valid passport(s) and one other form of identification, such as a driver’s license or ID card to the interview.
Travel Requirements:

All Taiwan Global Entry members must have a valid passport and an Electronic System for Travel Authorization (ESTA) or a valid  U.S. visa. You will be required to maintain updated visa and passport information with CBP.

If a Global Entry member obtains a new passport or visa, or obtains a new petition for a work visa, the member will be required to update the new passport or visa information in the TTP account. If the visa information is incomplete or not properly updated with CBP, the Global Entry kiosk may incorrectly calculate the member’s Class of admission and admission date.  It is NOT necessary to update ESTA information through your TTP account.

Frequently asked Questions:

Q: What is the Global Entry program?

Global Entry is a CBP program that enables members entering the United States expedited customs and immigration processing by using automated Global Entry kiosks located at over 54 major U.S. airports and 15 preclearance locations around the world.

Other Benefits:

Global Entry members will also be eligible to participate in TSA Precheck at no additional cost.

Visit the TSA Precheck program website for more information.

Q: How does Global Entry work?

At a Global Entry kiosk members present their machine-readable passport or U.S. permanent resident card, verify their fingerprints on a scanner and make a customs declaration. They are then issued a receipt and can proceed to baggage claim. Members may still be selected for further examination when entering the United States.

Q: Are you eligible to apply for Global Entry?  Before you apply, make sure you are eligible for Global Entry.

All Taiwan Global Entry members must have a valid passport and an Electronic System for Travel Authorization (ESTA) or a valid visa.

Reasons for Ineligibility

You may not be eligible for participation in the Global Entry program if you:

  • Provide false or incomplete information on the application;
  • Have been convicted of any criminal offense or have pending criminal charges or outstanding warrants (to include driving under the influence);
  • Have been found in violation of any customs, immigration or agriculture regulations or laws in any country;
  • Are the subject of an ongoing investigation by any federal, state or local law enforcement agency;
  • Are inadmissible to the United States under immigration regulation, including applicants with approved waivers of inadmissibility or parole documentation;
  • Cannot satisfy CBP of your low-risk status; or
  • Enter the United States under certain visa categories. See FAQ at: https://www.cbp.gov/travel/trusted-traveler-programs/global-entry/frequently-asked-questions.

Q: I have submitted my Trusted Traveler application for review. Did CBP receive my application?

If your application status is “Pending Review” then your application has been received and is being processed. Please note that processing times vary by applicant, but on average you can expect your application to be processed for Global Entry within 1-2 weeks.

The vetting process cannot be expedited.  If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date).

Q: While I complete my application in TTP, I can’t find a Taiwan site listed as one of the Global Entry Enrollment Centers?

While there are no CBP Global Entry Enrollment Centers in Taiwan, if there is sufficient demand for interviews in Taiwan, CBP plans to send a team to conduct interviews at AIT for a short period sometime within the new few months.  Please check AIT’s website and Facebook for updates.

Q: How can I schedule for an interview appointment to complete the enrollment?

You may schedule your interview on-line for the next available appointment date at a Global Entry Enrollment Center in the U.S. or at 8 Preclearance locations in Canada via the TTP website. Subsequently, you can login to TTP website frequently to check for availability due to weekly cancellations.  As noted above, CBP plans to send a special team to Taiwan to conduct interviews if there is sufficient demand.  Please check AIT’s website ad Facebook for updates.

Alternatively, CBP has launched Enrollment on Arrival at several international airports for conditionally-approved Global Entry applicants to complete their interview, the final step of the Global Entry enrollment process, without having to schedule an advance appointment.

Q: When I have a new/renewed Taiwan passport or U.S. nonimmigrant visa or ESTA, can I still update my new passport, visa, or ESTA information to continue with my un-expired Global Entry benefit?

Yes. As a Trusted Traveler, you may update your passport and visa information through your TTP account at https://ttp.cbp.dhs.gov.  It is NOT necessary to update ESTA information through your TTP account.

For more Frequently Asked Questions (FAQs), please click here.

Please note that the Global Entry Program is managed by CBP; therefore, any questions or concerns regarding your application status must be directed to CBP.

Taiwan’s e-Gate Program

On November 1, U.S. citizens enrolled in a CBP Trusted Traveler Program became the first non-residents of Taiwan to be eligible to participate in Taiwan’s e-Gate.  For more information, please visit Taiwan’s National Immigration Agency’s website.