U.S. Citizen Services

Welcome to U.S. Citizen Services at the American Institute in Taiwan (AIT). We have office in Taipei and in Kaohsiung to provide information and assistance to U.S. citizens in Taiwan. U.S. Citizen Services at AIT consists of the Passport & Citizenship Unit, the Special Consular Services Unit, and the Federal Benefits Unit. We are closed to the public on U.S. and Taiwan Public Holidays.

The AIT Kaohsiung Branch Office is located on the Fifth Floor of No. 88, Chenggong 2nd Road, Qianzhen Dist., Kaohsiung City. All U.S. Citizen Services are provided by appointment.


Visa Services

All visa services are processed in AIT Taipei.  If you have any questions regarding visa services, please visit our Global Support Services (GSS) website or email support-taiwan@ustraveldocs.com.


*As of Wednesday, July 15, AIT Taipei has resumed routine visa services. We are currently prioritizing student and exchange visitor visa processing (F,M,J). Please be aware that wait times may be long for routine appointments.

The MRV fee is valid and may be used for a visa application where it was purchased within one year of the date of payment. If you have an urgent matter and need to travel immediately, please follow the guidance provided at https://www.ustraveldocs.com/tw/tw-niv-expeditedappointment.asp to request an emergency appointment. Please see these notices which contain detailed information about the current status of visa services worldwide and visa restrictions related to the COVID-19 global pandemic: https://travel.state.gov/content/travel/en/traveladvisories/ea/covid-19-visa-services-and-restrictions.html.


Electronic System for Travel Authorization (ESTA)

ESTA must be applied on https://esta.cbp.dhs.gov/.  Please note that application fee is US$14 only.


For more information about ESTA, please visit Visa Waiver Program page.

 


Online Appointment System

In order to ensure efficiency and provide you with better service, all visitors for consular services need to have an appointment.


Please visit Online Appointment System to make an appointment.


*Please note that due to the COVID-19 pandemic, we can only offer limited appointments.


Smart Traveler Enrollment Program (STEP)
STEP Logo

Please visit STEP to register your trip to receive alerts and ensure you can be located in an emergency.


Services AIT Kaohsiung Provides

You may renew your U.S. passport at AIT Kaohsiung Office.  For more information on passport services, please visit Passport Services on AIT website.

Save time, fill online: U.S. Passport Applications and Forms


*To prevent the spread of COVID-19, the U.S. Department of State significantly reduced passport operations in March 2020. As global conditions evolve and U.S. states begin to reopen, passport centers in the United States are resuming operations in phases. Applications already submitted to AIT/Taipei and AIT/Kaohsiung will be processed by the U.S. passport centers, but processing times will continue to be delayed before the resumption of full operations. We are unable to estimate the processing time.

 

Congratulations on your child’s birth! You may report your child’s birth at AIT Kaohsiung Office.  For more information on reporting your child’s birth, please visit Birth on AIT website.


*To prevent the spread of COVID-19, the U.S. Department of State significantly reduced passport operations in March 2020. As global conditions evolve and U.S. states begin to reopen, passport centers in the United States are resuming operations in phases. Applications already submitted to AIT/Taipei and AIT/Kaohsiung will be processed by the U.S. passport centers, but processing times will continue to be delayed before the resumption of full operations. We are unable to estimate the processing time.

Only certain documents written/typed in English can be notarized at AIT for use in the United States.  For more information, please visit Notarial Services on AIT website.


COVID-19 Information

Please visit Department of Homeland Security (DHS)’s website, Centers for Disease Control and Prevention (CDC)’s, and U.S. Department of State’s website for information.

Please visit Internal Revenue Service’s website for information.