All services at AIT Taipei and AIT Kaohsiung are by appointment only. Please note that the American Institute in Taipei is a U.S. government facility with strict security procedures about who may enter and what they may bring with them.
Consular Report of Birth Abroad (CRBA): If you plan to submit applications for a CRBA for more than one child, you must book one appointment per child. (Two children = two appointments.)
Notarial Services: If you are requesting more than six notarial services on the same day, you will need to book an additional appointment time. (Six documents or less = one appointment. Seven documents or more = two appointments.)
Passport Applications: If you are submitting passport applications for more than two family members on the same day, you will need to book an additional appointment time. (One or two passport applications = one appointment. Three or more passport applications = two appointments.)
If you need to book more than one appointment on the same day, please add the number “2” after your first name so the system will recognize it as a separate appointment. (If your first appointment is for “Eric”, your second appointment should be “Eric 2”.)
Federal Benefits: There is not a Social Security Administration representative in Taiwan. If you have been informed by the Social Security office at U.S. Embassy, Manila, to come to AIT, either to obtain notarized copies of your supporting documents or to hold an interview for an applicant over 12, please make a notarial appointment.
Death of a U.S. citizen: Please make an appointment with us on any day for any type of service.
When scheduling your appointment, please try to print the “Appointment Details” page which will facilitate your entry into AIT and your check-in at window 1. However, If you are not able to, or you lose your printed page, do not worry. Please bring your valid photo ID on the date of your appointment and the guards will permit you to enter.
Canceling or Rescheduling Appointments:
If you wish to cancel or reschedule your appointment, you will need to enter the Unique Identification (UID) number and password found on the “Appointment Details” page.
If you do not have your UID, please send your appointment details to us by email, and we will cancel it for you.
We have a full schedule of appointments every day and usually a number of emergency cases. We regret we are unable to accommodate late arrivals. If you miss your appointment (date or time) you must book a new appointment.
Extra People Attending the Appointment:
Because our waiting area is limited, we must ask that people not directly concerned with the service NOT enter AIT. This means that, unless you are signing a document, you are the parents of a minor child who will be receiving a CRBA or a passport, or you are the caregiver for an elderly or handicapped applicant, you should not be coming for the appointment. We discourage the attendance of translators, other family members, babysitters, Taiwan fiancés of “free to wed” affidavit signers, etc. from coming along as they are not required.
You should arrive at AIT no more than five (5) minutes before your scheduled appointment to pass through security. Because our waiting area is limited, we cannot accommodate inside people whose appointment times have not arrived.
Changing tables are available in the women’s and men’s room on the first floor. A private room is usually available for nursing.
In accordance with new security regulations, applicants or visitors are NOT allowed to enter the American Institute in Taiwan (AIT) while carrying any of the following items:
- Laptops or larger electrical/electronic devices
- Large shoulder bags/purses – only bags that can be carried by hand will be permitted
- Bags such as travel bags, backpacks, briefcases, suitcases, leather, cloth bags, and zip folders – you can only carry plastic bags containing application-related papers
- Food and liquid items
- Cigarettes, cigars, match boxes, lighters
- Sharp objects such as scissors, pen knives or nail files
- Weapons or explosive materials of any kind
This list is not exhaustive. Other items may be prohibited at the discretion of security staff.
There is NO facility at the AIT to store prohibited items. You must make arrangements to store these items before entering.
Small personal electronic devices (PEDs) into the AIT Consular Section waiting area will be permitted only when all the following requirements are met:
- Small PEDs must undergo all of the procedural security requirements at the entrance.
- Wi-Fi and Bluetooth functions must be disabled while in the consular waiting area
- Use of PEDs for audio or video recording and photography are prohibited.
- Use of PEDs for making or answering phone calls in the inner interview waiting rooms or near any interview windows are prohibited.
- Small PEDs include cellphones, smart phones, iPods and MP3 players, iPads and other tablet devices, handheld gaming devices, smartwatches, and wearable electronic fitness devices.
Due to security considerations, there is no information window for walk-in visitors at the AIT.