Scheduling Appointments

All services at AIT Taipei and AIT Kaohsiung are by appointment only.  Please note that the American Institute in Taipei is a U.S. government facility with strict security procedures about who may enter and what they may bring with them.

Consular Report of Birth Abroad (CRBA): If you plan to submit applications for a CRBA for more than one child, you must book one appointment per child. (Two children = two appointments.)

Notarial Services: If you are requesting more than six notarial services on the same day, you will need to book an additional appointment time. (Six documents or less = one appointment. Seven documents or more = two appointments.)

Passport Applications: If you are submitting passport applications for more than two family members on the same day, you will need to book an additional appointment time. (One or two passport applications = one appointment. Three or more passport applications = two appointments.)

If you need to book more than one appointment on the same day, please add the number “2” after your first name so the system will recognize it as a separate appointment. (If your first appointment is for “Eric”, your second appointment should be “Eric 2”.)

Federal Benefits: There is not a Social Security Administration representative in Taiwan.  If you have been informed by the Social Security office at U.S. Embassy, Manila, to come to AIT, either to obtain notarized copies of your supporting documents or to hold an interview for an applicant over 12, please make a notarial appointment.

Renunciation of U.S. Citizenship: Please review the information online on Citizenship Services.

Death of a U.S. citizen:  Please make an appointment with us on any day for any type of service.

Schedule an appointment in TAIPEI

Schedule an appointment in KAOHSIUNG

 

When scheduling your appointment, please try to print the “Appointment Details” page which will facilitate your entry into AIT and your check-in at window 14.  However, If you are not able to, or you lose your printed page, do not worry.  Please bring your valid photo ID on the date of your appointment and the guards will permit you to enter.

Canceling or Rescheduling Appointments:

If you wish to cancel or reschedule your appointment, you will need to enter the Unique Identification (UID) number and password found on the “Appointment Details” page.

Cancel or Reschedule appointment in TAIPEI

Cancel or Reschedule Appointment in KAOHSIUNG

If you do not have your UID, please send your appointment details to us by email, and we will cancel it for you.

Missed Appointments:

We have a full schedule of appointments every day and usually a number of emergency cases. We regret we are unable to accommodate late arrivals. If you miss your appointment (date or time) you must book a new appointment.

Extra People Attending the Appointment:

Because our waiting area is limited, we must ask that people not directly concerned with the service NOT enter AIT.  This means that, unless you are signing a document, you are the parents of a minor child who will be receiving a CRBA or a passport, or you are the caregiver for an elderly or handicapped applicant, you should not be coming for the appointment.  We discourage the attendance of translators, other family members, babysitters, Taiwan fiancés of “free to wed” affidavit signers, etc. from coming along as they are not required.

Entering AIT:

You should arrive at AIT no more than ten (10) minutes before your scheduled appointment to pass through security.  Because our waiting area is limited, we cannot accommodate inside people whose appointment times have not arrived.

Changing tables are available in the women’s and men’s room on the third floor. A private room is usually available for nursing.

Security Regulations:

In accordance with new security regulations, the following items are prohibited inside the American Institute in Taiwan:

  • Weapons or explosive materials of any kind
  • Sharp objects such as scissors, pen knives or nail files
  • Laptops or larger electrical/electronic devices
  • Cameras or video recorders
  • Remote controls
  • Large shoulder bags/purses – only bags that can be carried by hand will be permitted
  • Any bags, backpacks, briefcases, suitcases, leather bags, cloth bags, or shoulder bags larger than 18″x14″x8″
  • Food items including bottled water (*baby formula/food may be excepted)
  • Cigarettes (including electronic cigarettes), cigars, match boxes, lighters
  • Sealed packages

This list is not exhaustive. Other items may be prohibited at the discretion of security staff.

The American Institute in Taiwan cannot store prohibited items for you. You will not be allowed to enter AIT with prohibited items. All visitors must make other arrangements to store prohibited items before entering AIT.  Failure to follow these guidelines may result in significant delays or cancellation of your appointment.

Personal Electronic Devices (PEDs) are not allowed inside the Consular waiting room.  PEDs include, but are not limited to:

  • Mobile phones
  • Tablets
  • Pagers
  • Portable music players
  • Smart watches and other electronic fitness devices
  • Hand held video game players
  • USB drives
  • Audio/video cassettes and CDs
  • Headphones or other listening devices (*hearing aides are permitted)

Due to security considerations, there is no information window for walk-in visitors at the American Institute in Taiwan.  Access to the Consular Section waiting area is limited to the following:

  • Applicants
  • Parents or legal guardians of applicants under 18 years old
  • Aides of disabled applicants

Visa appointment holders must have an appointment confirmation page and may not be admitted more than 10 minutes before or after their appointment.