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U.S. Visa Services
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All nonimmigrant visa application fee (also known as the MRV fee) payments made on or after October 1, 2022, are valid for 365 days from the date a receipt is issued for payment of the MRV fee. Applicants must schedule an interview appointment or …

What is a Visa?

A citizen of a foreign country who seeks to enter the United States generally must first obtain a U.S. visa, which is placed in the traveler’s passport, a travel document issued by the traveler’s country of citizenship or nationality.

Certain international travelers, including certain visitors from Taiwan, may be eligible to travel to the United States without a visa if they meet the requirements for visa-free travel under the Visa Waiver Program.  The Visa section of this website is all about U.S. visas for foreign citizens to travel to the United States.  If you cannot find what you are looking for here, please visit Travel.State.gov for additional information.

Note: U.S. citizens do not need a U.S. visa for travel to the United States, but when planning travel abroad a U.S. citizen may need a visa for the country they wish tvisit. See Travel.State.gov

Do You Already Know What Type of Visa You Need?  

For nonimmigrant visas, please visit the Global Support Strategy (GSS) website for complete information on visa procedures and requirements, including a directory of nonimmigrant visa categories;

For immigrant visas, please visit the travel.state.gov website for relevant instructions and forms.

Contact The Call Center

To contact a visa application services call center customer service representative, please visit the U.S. Visa Information Service Contact Us page for full information or use contact information below. Please note that Call Center will be closed on Saturdays, Sundays and AIT Holidays.

  • Email: support-taiwan@ustraveldocs.com
  • Telephone:
    Callers in Taiwan: 02 7741-7989 or 02 7741-7998 (9:00 a.m. to 5:00 p.m. Taiwan Local Time, English and Mandarin)
    – Callers in the United States: 703-665-7348 (9:00 a.m. to 5:00 p.m. U.S. Eastern Standard Time, English only)
    – Callers in other countries: +886 2 7741-7989 or +886 2 7741-7998, or +1 703-665-7348
  • Please click here to see AIT Holidays.

Our Locations

Taipei Office

Colorado Sand Dunes